Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–3 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
We source our products from several overseas distributers. Please allow some time for products to arrive. General guidelines are:
USA, Australia, Netherlands - 14-20 days
Canada, Russia - 17-26 days
Other Countries - 20-40 days
We will try to send items using ePacket service, where possible, providing the fastest delivery time.
If more than 45 days have passed please email us at firstname.lastname@example.org to review the status of your order. Refunds will be handled through email if necessary.